Studio Changelog

Changed

• GL-STD-157 Redesign of the overview page for all queues.
  • Addded a search field to search through all queues of an organisation.
  • Added a table to the page of an idividual queue that shows the dial plans the queue is used in.
  • Added the ability to select multiple queues at once to be deleted together.
  • When viewing a queue it is no longer needed to first press a button to begin making changes.

Changed

• GL-STD-257 Dial plan editor: the ‘x’ button does not disappear from the search box after using it
• GL-STD-261 Multiple dial plans highlighted in the switcher when “dragging” a dial plan
• GL-STD-263 Inconsistent number filtering in dropdowns of audio file or Voiceprompt
• GL-STD-265 Dial plan editor: Increase number of settings for call flow switch from 10 to 100

Changed

• GL-STD-252 Fixed two Dutch translations during Inline Queue Creation:
  1. Interval tussen aankondigingen van wachtende bellers en wachttijd -> Interval tussen aankondigingen van wachtende bellers
  2. Kondig wachtrijpositie en geschatte wachttijd -> Kondig geschatte wachttijd aan
• GL-STD-229 Fixed: Removal of a dynamic element from the dial plan not handled properly in open sidebar
• GL-STD-250 Added dpSwitch resourceId to dpSwitch dialplan element
• GL-STD-220 Fixed: Call Flow Switch: removal of a setting results in deleting the last branch’s content and moving others’ up
• GL-STD-254 Fixed: Dial plan Switcher: keep focus in menu when switching with large number of extensions / external numbers
• GL-STD-234 Fixed: Dial plan Switcher: Name of current active dialplan wraps around in dropdown button
• GL-STD-253 Fixed: Incomplete error message when trying to remove prompt that’s in use
• GL-STD-235 Dialplan editor: Removed the ‘Dynamic’ and ‘Static’ titles from the left sidebar

Added

• GL-STD-46 Added the ability to create and edit queues from the dialplan editor.
• GL-STD-222 Queues now have multiple exits based upon their setting. Exit behaviour can be managed in the dialplan editor.

Changed

• GL-STD-197 Fixed a bug that prevented queues from being saved if no short code was given in the advanced settings.
• GL-STD-164 Fixed a bug that allowed the the save button to be pressed multiple times before an API request was completed.
• GL-STD-214 Fixed a bug that prevented users from navigating the breadcrumbs during queue creation in the wizard.
• GL-STD-217 Fixed a bug that showed an overflow when more than 4 numbers are added to a number-based routing number list.
• GL-STD-187 Made changes to dialplan switcher interface to make switching quicker and easier

Added

• GL-STD-146 It’s now possible to switch between dial plans from the dial plan editor itself
• GL-STD-139 It’s now possible to use advanced search terms (e.g. OR) in dial plan

Changed

• GL-STD-150 Fixed a bug where dial plan scroll bar wasn’t visible in some cases
• GL-STD-140 Improved typography in modals for consistency

Changed

• GL-STD- 156 Fixed bugs on focus states

Changed

• GL-STD- 98 Right sidebar:
  • Editing of dialplan elements: Call flow switch, IVR menu, Number-based routing, Time-based routing, Label and DTMF input has been transferred from the dialog window on the canvas to the right sidebar.
• GL-STD- 138 Left sidebar:
  • Improved overview of elements. Split into two groups: Static and Dynamic elements.
  • Search bar now placed at Dynamic elements. Static elements remain visible during search and filtering.
  • Added dialplan name to keep overview when working with a large dialpan which needs scrolling.
  • Save and Collapse / Expand buttons moved from canvas to left sidebar to improve usability
  • Drag & Drop behaviour of elements more strict. Previously it was possible to click an element which was then added to the canvas. This has been removed because is caused unintended results.

Added

• GL-STD- 104 Type to search select for prompts
• GL-STD- 143 Auto focus on wizards and forms
• GL-STD- 131 Tooltips for long names in element box
• GL-STD- 105 Wizard flow improvements
• GL-STD- 95 Breadcrumb navigation bug fixes
• GL-STD- 130 Colors to element boxes
• GL-STD- 82 Minor UI improvements

Changed

• GL-STD- 132 Element boxes are now smaller
• GL-STD- 133 Expanded state is now default
• GL-STD- 114 Replaced drop placeholder with line
• GL-STD- 107 Drag over branch now expands it with delay

Removed

• GL-STD- 113 Droppable area outside element box
• GL-STD- 79 Modals and wizards close on outside click