Studio 1.8
Changed
- GL-STD-267 Improvements to the queue overview page.
- All settings are now included in the queue creation process.
- The ‘Finish’ step in the queue creation process has been removed.
- The popup shown when deleting multiple queues from the overview page has been improved.
- Queues selected for deletion can now be deselected in the popup.
- Dialplans making use of a queue selected for deletion are now grouped together.
- Dialplans making use of a queue selected for deletion now display their internal or external number.
- Below each table now appears a counter showing the total amount of entries inside of an organisation and the total amount of entries currently shown.
- The setting ‘Periodic annnouncement’ has been simplified. It now get’s enabled by selecting a prompt directly.
- The setting ‘Music on hold’ has been simplified. It now get’s enabled by selecting a prompt directly.
- The ‘Type’ column has been removed from the Usage table.
- Child settings are now always visible even if their parent setting is not active. Parent and child settings are connected visually through a line.
- The click target for the checkboxes has been increased.
- The checkbox column in a table can now be sorted.
- The ‘Announce amount of callers waiting’ and ‘Announce estimated hold time’ settings have been made more clear.
- The search field becomes active and in focus as soon as the page is opened.
- Pagination appears above the table in addition to below the table if the table extends beyond the viewport.
- GL-STD-275 Improvements to the queue dialplan editor page.
- All settings are now included in the queue creation process.
- The ‘Finish’ step in the queue creation process has been removed.
- The ‘Save’ and ‘Collapse’ buttons in the left side menu have been swapped.
- The search bar in the left side menu has been moved up.
- The list of queues in the left side menu now takes up more space and can be sorted alphabetically.
- The selection of shown settings in the right side menu has been changed to more relevant ones.
- The ‘Manage agents’ and ‘Advanced settings’ buttons have been removed. Their functionality has been added to a popup thats revealed by clicking the newly added ‘Queue properties’ button.